HIVIS Resume ("we") provides a done-for-you resume writing service for skilled trades and blue-collar workers.
What we collect
When you use our service, you share:
- Contact details: your name, phone number, email address, and city/province.
- Career information: your work history, job titles, tickets, certifications, training, education, and anything else you include in the intake questionnaire.
How we use it
Your information is used for one purpose: building your resume. That includes writing and formatting it in our resume software, delivering the finished PDF file by email, and handling your included revision round.
To help polish the wording, we may use an AI writing assistant. Your information is only ever used to work on your resume — never for marketing, never sold, never shared.
Who sees it
Only us. We do not sell, rent, or share your personal information, except our email provider (which delivers your messages — that's just how email works) and our payment provider (which processes your payment; we never see or store card details).
How long we keep it
We keep your information only as long as needed to finish your resume and your included revision round — up to 30 days after delivery — then we delete it. Want it gone sooner? Email us and we will.
Testimonials
We only share testimonials or before-and-after resumes with your explicit permission, and we remove identifying details unless you say otherwise.
Your rights
You can ask at any time what information we hold about you, ask for a copy, or ask us to delete it.
Contact
Questions about this policy: support@hivisresume.ca